Downgrade 5.2 to 5.1

Answered Question
Aug 6th, 2010

It is possible to downgrade a DMP version 5.2 to version 5.1. I have a DMM in the version 5.1 but I bought more DMPs but come with version 5.2 and DMM does not recognize them.


What's the best practice in this situation?


Thanks

Correct Answer by sdhanral about 6 years 6 months ago

Aureli,


  Glad I could assist. Can you please mark this thread as "Answered".


Regards,

Sagar D

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sdhanral Sat, 08/07/2010 - 08:07

Aurelio,



DMPs  can be reimaged (upgrade/downgrade) to any firmware version from any  firmware version. So you can downgrade your DMP from 5.2 to 5.1.



Log in the 5.2 DMP using https:// (Note you will have to use HTTPS to  log in the Web GUI for 5.2 ) and navigate to the "Upgrade Firmware" section.  Browse the relevant 5.1 DMP fwimg firmware from your PC -->Submit --> DO NOT close the Web browser while the upgrade/downgrade is in progress.


I would also encourage you to checkout the new release of DMS solution - 5.2 - which has considerable bug fixes and new features as compared to 5.1


The latest release is 5.2.1 . Release notes can be located at http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/release/notes/dms52rn.html#wp180130


Hope this helps.


Regards,

Sagar Dhanrale

azavaleta85 Mon, 08/09/2010 - 12:02

Hi Sagar


Thanks for your help.


It's working my DMP in 5.1 version.


Regards


Aurelio Zavaleta

Correct Answer
sdhanral Mon, 08/09/2010 - 12:35

Aureli,


  Glad I could assist. Can you please mark this thread as "Answered".


Regards,

Sagar D

yussetamayo Wed, 10/20/2010 - 06:10

hi aurelio,

I have a issue because I did a upgrade from 5.1 to 5.2, but now I want to go back to 5.1 again and I can´t find the 5.1 image, coul you send it to me??

thanks   ytamayo@gmail.com

Tomas De Leon Wed, 10/20/2010 - 07:38

I just wanted to elaborate on Sagar's comments.  He is correct in saying that

we can re-image the DMPs to an earlier version.  But Downgrading the DMPs

is NOT Supported.


Also, you ** COULD ** possibly render your DMP unusable in certain conditions.

So BEWARE!   There is a big gotcha when trying to downgrade from

5.2 to 5.1.


DMS 5.2 introduced NTP to the DMPs.  If your DMPs are configured for NTP while

using 5.2 and you perform a downgrade to 5.1,  Your DMP will become unusable.


NOTE:  BEFORE YOU PERFORM ANY DOWNGRADE FROM 5.2 TO 5.1,  RESTORE

THE DMP TO FACTORY DEFAULTS FIRST.  AFTER THE DMP IS BACK TO FACTORY

DEFAULTS (LIKE JUST COMING OUT OF BOX), YOU CAN PROCEED WITH DOWNGRADE.

yussetamayo Wed, 10/20/2010 - 10:42

hi Tomas

I got a issue trying to register a DMP 4400 to a DMM 5.1, the DMM see the DMPbut just for a while, and after a few seconds the dmp dissapear, and it show the red sign. The DMM never show how many storage the dmp has. I had this issue before, and I know the DMM has to see the internal storage to the DMP works.


any helps.

Tomas De Leon Wed, 10/20/2010 - 14:00

Yusset,


This thread has already been answered to avoid

confusion please start a new thread since this is

a different subject.


When opening the new thread, please include a text file

from the status mib of the following:


- status mib results from a working DMP-4400


- status mib results from the problem DMP-4400


The Status mib is the status Advanced Task on the DMM-DSM.

Cheers!

T.

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