We're currently using CCM 4.2.x (upgrade to 8 within the next 4 Weeks), but in the meantime I'm in need of a "special" feature.
I need to assign a call forward to a speed dial button or a short cut. I know there is the call forward button, but this requires the user to enter the number manually. I'd love to use a button / shortcut which is pre-programmed with e.g. the users mobile number, so they only need to press this button and everything get forwarded automatically to the mobile without the need to enter any number.
Is there something like this?
Can I have a speeddial button which allows the user to append numbers?
e.g. we often need to call our HQ (no VoIP Trunk yet), so I'd live to have e.g. +37 435 667754 in a speeddial allowing the user to press this button and after that enter e.g. 123 immediately after that, whereas 123 is the DDI he wants to call.
Thanks a lot in advance.