How can we disable or di-activate the "Hold Key" feature from Cisco 7970 IP Phone Model ?

Answered Question
Aug 8th, 2010

How can be Disable the Hold Key feature from Cisco IP Phone 7970 Model .

I have this problem too.
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Correct Answer by Aaron Harrison about 6 years 4 months ago

Hi

You can try creating a new softkey set and assigning it to the phones.. assuming a linux CCM:

- First go to Device/Device Settings/Softkey Template

- Copy the current softkey set, give it a new name and save it

- Towards the top right there is a 'Configure Softkey Layout' link; hit 'Go' on that

- Select the 'Connected' state, then move the 'Hold' key out of the 'Selected' softkey box

- You may want to do the same for the other 'Connected...' states

Then assign that template to the phones.

Regards

Aaron

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Correct Answer
Aaron Harrison Sun, 08/08/2010 - 14:20

Hi

You can try creating a new softkey set and assigning it to the phones.. assuming a linux CCM:

- First go to Device/Device Settings/Softkey Template

- Copy the current softkey set, give it a new name and save it

- Towards the top right there is a 'Configure Softkey Layout' link; hit 'Go' on that

- Select the 'Connected' state, then move the 'Hold' key out of the 'Selected' softkey box

- You may want to do the same for the other 'Connected...' states

Then assign that template to the phones.

Regards

Aaron

Please rate helpful posts...

Syed Akbar Ali Mon, 08/09/2010 - 00:36

Hi

Aaron

Thanks for your feedback, its Helps for me .

I am high appreciated.

Regards

Syed Akbar Ali

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