VPN help needed

rickeydad · ‎08-08-2010

I'm having trouble with the home side of a work/home connection. We had a PC crash a month ago, and our DSL modem was reinitialized. I have the PC reloaded now and am having trouble making the VPN connection.

I hit connect. I enter username and password. It attempts to secure the connection but after about 20-30 seconds it quits. I can't get past this point.

Here's a description of my system.

Windows XP with all Microsoft updates.

McAfee Total Protection

Cisco VPN Client 4.8.00.0440

AT&T DSL, logging in via PPPOE

Wireless router (currently not connected while troubleshooting, PC is connected directly to DSL)

It feels like the issue is either a DSL setting or a McAfee Firewall setting.

Any advice is recommended.

rickeydad · ‎08-08-2010

Created this log during the last attempt, hoping this will help.

Cisco Systems VPN Client Version 4.8.00.0440
Copyright (C) 1998-2005 Cisco Systems, Inc. All Rights Reserved.
Client Type(s): Windows, WinNT
Running on: 5.1.2600 Service Pack 3
Config file directory: C:\Program Files\Cisco Systems\VPN Client

1 10:53:59.015 08/08/10 Sev=Warning/3 CVPND/0xA340000D
The virtual adapter was not recognized by the operating system.

2 10:53:59.015 08/08/10 Sev=Warning/2 CM/0xE310000A
The virtual adapter failed to enable

3 10:53:59.203 08/08/10 Sev=Warning/2 IKE/0xE3000099
Failed to active IPSec SA: Unable to enable Virtual Adapter (NavigatorQM:936)

4 10:53:59.203 08/08/10 Sev=Warning/2 IKE/0xE30000A5
Unexpected SW error occurred while processing Quick Mode negotiator:(Navigator:2237)