I have a problem with Unity 7.0 that is probably simple but is driving me crazy - incoming calls are directed to a call handler, whenever someone dials a subscriber extension from the call handler then it sends the caller direct to the subscriber greetings, doesn't ring the phone directly. Is there a way to make it transfer to the phone? Like a release-to-switch transfer?
spot on as usual Java, for some reason I thought setting the transfer rule like that would keep it from ever going to greetings... It fixed the issue though...
any idea why these changes have to be made on the "alternate" setting for everybody? changing this on standard for subscribers or call handlers is not working.
