08-09-2010 02:20 PM - edited 03-20-2019 05:58 AM
Boys:
I am installing the Cisco Mobile 8.0, my question is this.
The CUCM version 5.1 resists this type of equipment?
In this version you're charged for the specified file via TFTP from Cisco but do not give me access to this configuration in CUCM. Please help me answer this question.
Greetings from Chile
08-09-2010 02:27 PM
No, you need to upgrade.
Table 2. Platform Support and Compatibility
Product Specifications
HTH
java
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08-09-2010 03:09 PM
But in the CUCM I load the file. Sgn and gives me the option to create the
Cisco Dual Mode for iPhone in the CUCM the problem when entering the Device Name gives me errors.
08-09-2010 03:24 PM
You should have never loaded the file, you DON'T meet the minimum requirements.
Perform the following general steps to deploy Cisco Mobile 8.0:
Action | See |
---|---|
Meet system requirements. | Release Notes for this product at http://www.cisco.com/en/US/partner/products/ps7271/prod_release_notes_list.html. |
Release Notes for Cisco Mobile Releases 8.0.1 and 8.0.2 for iPhone
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cumc/cisco_mobile/iPhone/8_0/Cisco_Mobile_iPhone_8x_RN.html
Cisco Unified Communications Manager Requirements
One of the following Cisco Unified Communications Manager releases:
•6.1.5
•7.1.3
•7.1.5
•8.0
For desk phone integration allowing the user to move active calls from the desk phone to Cisco Mobile 8.0, the desk phone for each user must be CTI-controllable.
This procedure is required only for certain Cisco Unified Communications Manager releases.
In order to make Cisco Mobile 8.0 available as a device in Cisco Unified Communications Manager, you must install a Cisco Options Package (COP) file on all of your Cisco Unified Communications Manager servers.
General information about installing COP files is available in the "Software Upgrades" chapter in the Cisco Unified Communications Operating System Administration Guide for your release at http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/prod_maintenance_guides_list.html.
Before You Begin
Determine whether this procedure is required for your release of Cisco Unified Communications Manager:
Cisco Unified Communications Manager Release | Is This Procedure Required? |
---|---|
7.1.3 | Yes |
7.1.5 | No |
8.0.1 | Yes |
HTH
java
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11-12-2010 10:27 AM
I have CUCM 6.1.5, and i can't find the .cop file. anyone knows where can i find it?
11-12-2010 11:11 AM
Hi Cristian,
Here we go
Step 1 Download the cmterm-iphone-install-100222.cop.sgn file from http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=281001428.
Step 2 Place this COP file on an FTP or SFTP server.
Step 3 Select Cisco Unified OS Administration in the top right corner of the Cisco Unified Communications Manager Administration portal, then select Go.
Step 4 Select Software Upgrades > Install/Upgrade.
Step 5 Specify the location of the COP file in the Software Installation/Upgrade window.
Step 6 Select Next.
Step 7 Select the device COP file from the Available Software list box.
Step 8 Select Next.
Step 9 Select Install.
Step 10 Repeat this procedure for every Cisco Unified Communications Manager server in the cluster.
Step 11 Reboot all Cisco Unified Communications Manager servers at a time of low usage.
Step 12 Restart the Tomcat service on all Cisco Unified Communications Manager servers.
Use the following command from the command line interface:
utils service restart Cisco Tomcat
Cheers!
Rob
11-12-2010 11:57 AM
Hi rob,
I was confused, i thought that the version 8.x of cmterm-iphone.......was for the CallManager, i didint realize that it was the file to activate it in the CallMAnager. thanks, now it works.!
ps: sorry for my english
11-12-2010 01:03 PM
Hi Cristian,
You are most welcome my friend
Cheers!
Rob
PS: your English is just fine.
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