Can anybody help point me with the following??
I have a UC560 and several SPA525G phones. I would like the users extension to show up on multiple lines. This makes it easier for the users to switch back an forth between calls that they have on hold.
So for example, currently the users extension (say 204), currently shows up on button 1. I would like for multiple instances of extension 204 to show up on buttons 1-5. The first call would ring in on the first line (button 1) the second call on line 2 (button 2), etc.
I have set up a SPA9000 with SPA900 series phone and this is the default configuration. Just not sure what needs to be done on the UC560 to accomplish the same thing.