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Phone line Swap on 7940

lal.mohammad
Level 1
Level 1

‎08-09-2010 11:16 PM - edited ‎03-16-2019 12:09 AM

Hi,

My customer has got IP phone 7940 configured for two lines first as VOIP and second as PSTN. Now my customer want the first line as PSTN and second line as CUG please let us know is there a way to swap the line only, without the rebat of all the phone.

Regards,

Lal Mohammad

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9 Replies 9

Jaime Valencia
Cisco Employee
Cisco Employee

‎08-10-2010 06:17 AM

You need to explain if this is CUCM/CME and version.

java

HTH

java

if this helps, please rate
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lal.mohammad
Level 1
Level 1
In response to Jaime Valencia

‎08-10-2010 10:37 AM

Hi,

We have got CUCM 7.1.5.

Regards,

Lal Mohammad.

0 Helpful

ChrisMaycisco
Level 1
Level 1
In response to lal.mohammad

‎08-11-2010 11:14 AM

Hi Lal,

We posted your question in our marketplace at https://www.qsolved.com and one of our experts answered with the following information

Here are steps to do the phone line swap.

1. Create a new phone in CUCM

2. Add the DNs in the correct order. If you use the same DN/partition as the  original, CUCM will assume it is a shared line and inherit the settings

3. Copy the MAC address from the existing phone

4. Unplug the phone and delete the existing phone in CUCM

5. Past the MAC address copied above to the newly created phone




regards,

Chris

0 Helpful

lal.mohammad
Level 1
Level 1

‎08-12-2010 01:31 AM

Hi,

We have got 10,000 ip phone in the cluster, my first line is in VOIP partition and the second line in the PSTN partition both are in different CSS, please let me know how to go about it.

Regards,

Lal Mohammad.

0 Helpful

Jaime Valencia
Cisco Employee
Cisco Employee
In response to lal.mohammad

‎08-12-2010 09:38 AM

You could try this. Create one dummy phone for testing.

Add lines and all config you need.

Use Export all details in BAT on that phone.

Modify the file to switch the DNs.

Delete phone.

Insert new BAT file using all details.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
0 Helpful

lal.mohammad
Level 1
Level 1
In response to Jaime Valencia

‎08-12-2010 08:18 PM

Hi Java,

I dont want to do the ReBAT work, as i have different model of phones and ReBAT requires the downtime as we have huge number of phone.

Thanks for your responce

Lal Mohammad.

0 Helpful

brendand05
Level 1
Level 1

‎08-12-2010 09:04 PM

  1. Rename the VOIP partition to PSTN
  2. Rename the PSTN partion to VOIP
  3. Move the route patterns to the correct partitions
  4. Adjust the CSS's to reflect the above changes

0 Helpful

lal.mohammad
Level 1
Level 1
In response to brendand05

‎08-12-2010 09:09 PM

Hi,

Renaming will not help me as i have got different CSS for differnt phone line contaning multiple partition.

Regards,

Lal Mohammad

0 Helpful

brendand05
Level 1
Level 1
In response to lal.mohammad

‎08-12-2010 09:14 PM

The procedure above is what you will need to do.

I would recommend hiring an outside consultant to do the changes for you.

See step 4. for the CSS changes

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