Cisco IAD - users hear dtmf tones while talking

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Aug 10th, 2010
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Users users hear dtmf tones while talking why this can happen ? The company has a pbx and it is connected to cisco IAD with PRI line, and this IAD goes to service provider with IP. Any idea ?


Regards.

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Paolo Bevilacqua Tue, 08/10/2010 - 05:37
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If you can prove the tones are sent by the network (unlikely(, you should complain to the SP that owns the IAD and gives service.

Steven Holl Tue, 08/10/2010 - 07:21
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Depending on what verison is running on that IAD, they could be hitting this:


CSCsd92242

Gateway erroneously detects DTMF during speech



-Steve

Paolo Bevilacqua Tue, 08/10/2010 - 07:40
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CSCsd92242

Gateway erroneously detects DTMF during speech


May be not, detect" and "play" are different things. Unless the "detect" happens at some remote VG.

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