Cisco IAD - users hear dtmf tones while talking

Unanswered Question
Aug 10th, 2010

Users users hear dtmf tones while talking why this can happen ? The company has a pbx and it is connected to cisco IAD with PRI line, and this IAD goes to service provider with IP. Any idea ?

Regards.

I have this problem too.
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Paolo Bevilacqua Tue, 08/10/2010 - 05:37

If you can prove the tones are sent by the network (unlikely(, you should complain to the SP that owns the IAD and gives service.

Steven Holl Tue, 08/10/2010 - 07:21

Depending on what verison is running on that IAD, they could be hitting this:

CSCsd92242

Gateway erroneously detects DTMF during speech

-Steve

Paolo Bevilacqua Tue, 08/10/2010 - 07:40

CSCsd92242

Gateway erroneously detects DTMF during speech

May be not, detect" and "play" are different things. Unless the "detect" happens at some remote VG.

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