UCCX CallerID Name

Unanswered Question
Aug 10th, 2010

Our provider gives us caller ID name and number. A direct cal to phone displays this information. I would like to display this info in the CAD enterprise data. Is there any way to get this info? Get call info step doesn't provide what I need.

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bcali Tue, 08/10/2010 - 09:01

That is where I would set it to display but where do I derive the caller name from?

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