08-10-2010 08:39 AM - edited 03-14-2019 06:15 AM
Our provider gives us caller ID name and number. A direct cal to phone displays this information. I would like to display this info in the CAD enterprise data. Is there any way to get this info? Get call info step doesn't provide what I need.
08-10-2010 08:55 AM
Set Enterprise Info step.
On Tue, Aug 10, 2010 at 11:39 AM, bcali
08-10-2010 09:01 AM
That is where I would set it to display but where do I derive the caller name from?
08-10-2010 11:06 PM
It's not supported yet. The Get Call Contact Info Step would be the one to do it.
I was looking at the 8.0 documentation just to be sure it didn't sneak in, and I see there is a screen shot of the Get HTTP Contact Info Step in it's place.
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