Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
448
Views
0
Helpful
1
Replies

Call forward not passing CID

vanneapoe
Level 1
Level 1

‎08-10-2010 09:02 AM - edited ‎03-21-2019 02:50 AM

I have a client with the following call route in place

incoming call > blast group > answering service

When the call is redirected out to the answering service it replaces the originating CID info with the CID info of the client in question.

Any suggestions?

Labels:
0 Helpful
1 Reply 1

antyeung
Level 4
Level 4

‎08-11-2010 01:18 PM

What how is the call going out to reach the answering service? Is it going out a SIP or FXO trunk?

Thanks,

Anthony

0 Helpful
Customers Also Viewed These Support Documents