I have a problem during setting up a new UC540 (it is updatet to the newest release 8.0.2)
During the setup wizard, i cannot select any dialplan, because the configuration assistent notifies me, that he cannot find a appretiate "OutgoingDialPlan_WHATEVER.xml" File. I tried to copy the xml template in a lot of folders, but everytime i get the same error message.
if i leave the default setting, the wizard hungs with a message, like "cannot open OutgoingDialPlan_WHATEVER.xml" during session. the wizard will hung at 99% and the whole installation is not fnished.
so, can anybody tell me, what i´m doing wrong?
There is a good chance there are files on your PC that are missing (bad CCA install) or left over from previous (older) CCA installs.
I would suggest uninstalling and reinstalling CCA on that PC or install it on another PC that hasn’t had CCA before.
After uninstalling, make sure the following path on your PC is wiped clean:
C:\Documents and Settings\\.configuration assistant
I ran into something similar with a North American Dialplan template that continued to be offered to me, but no longer existed. It was a case of a stale file in this path. You will see a subdirectory called dialplan where all the XMLs are.
Be aware, this will also remove your communities (Sites) created in CCA (but it will not touch the data, which is always authoritative on the managed element, not CCA.