Good Day All,
I am trying to install an Australian Numbering Plan to CUCM Business Edition version 7.1.
I am using the CUCM Dial Plan Deployment Guide for instructions.
I have the FTP setup correctly and the call manager can see other upgrade files on the directory; but it does no see the Australian file.
The file is zipped so I put both the original and the unzipped version into the directory; but still no joy.
I downloaded the file a second time and still the CUCM BE is unable to see the file in the remote directory.
Does anyone have any other ideas?
You don't need to restart the CCM service (yet) - that's to ensure the dial plan is loaded after it's been installed, which it hasn't yet.
Try putting the cop.sgn file only in a subdir, and referencing that subdir in the details you enter on the install page - (i.e. instead of / for directory /subdirectoryname)