Unable to Deploy an Australian Numbering Plan

Answered Question
Aug 10th, 2010
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Good Day All,


I am trying to install an Australian Numbering Plan to CUCM Business Edition version 7.1.

I am using the CUCM Dial Plan Deployment Guide for instructions.


I have the FTP setup correctly and the call manager can see other upgrade files on the directory; but it does no see the Australian file.

The file is zipped so I put both the original and the unzipped version into the directory; but still no joy.

I downloaded the file a second time and still the CUCM BE is unable to see the file in the remote directory.


Does anyone have any other ideas?


Regards,


Amanda

Correct Answer by Aaron Harrison about 6 years 10 months ago

Hi


You don't need to restart the CCM service (yet) - that's to ensure the dial plan is loaded after it's been installed, which it hasn't yet.


Try putting the cop.sgn file only in a subdir, and referencing that subdir in the details you enter on the install page - (i.e. instead of / for directory /subdirectoryname)


Aaron

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Aaron Harrison Tue, 08/10/2010 - 14:55
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Hi Amanda


Sounds like you may have the wrong version of the dial plan. What is the exact filename you have?


It should be something like dp-ffr.3-1-9.AUS.cop.sgn once unzipped.


Aaron

alalli Tue, 08/10/2010 - 18:02
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Hi Aaron


Thanks very much for the reply, but I am using the dp-ffr.3-1-9.AUS.cop.sgn file.

The file came as zipped. I placed both a zipped version and an unzipped version in the directory.

I can't understand why the server does not see the file.


I noticed that the next step in the process requires that the CM service be started.

I wonder if I need to start that process in order for the server to see the dial plan file.

I would not have thought it was necessary, but it is something I can try.


Regards,


Amanda

Correct Answer
Aaron Harrison Wed, 08/11/2010 - 11:16
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Hi


You don't need to restart the CCM service (yet) - that's to ensure the dial plan is loaded after it's been installed, which it hasn't yet.


Try putting the cop.sgn file only in a subdir, and referencing that subdir in the details you enter on the install page - (i.e. instead of / for directory /subdirectoryname)


Aaron

alalli Mon, 09/06/2010 - 06:34
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Hi Aaraon,


Thanks so much,

Sorry about how late this is; but I used the same file and put it on a CD by itself and it worked fine.

I am not sure why I could not see the file on the other CD but all is good now.

Aaron Harrison Mon, 09/06/2010 - 06:41
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Hi


Good to hear it's working...


Regards


Aaron

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