Solved: Unable to Deploy an Australian Numbering Plan

alalli · ‎08-10-2010

Good Day All,

I am trying to install an Australian Numbering Plan to CUCM Business Edition version 7.1.

I am using the CUCM Dial Plan Deployment Guide for instructions.

I have the FTP setup correctly and the call manager can see other upgrade files on the directory; but it does no see the Australian file.

The file is zipped so I put both the original and the unzipped version into the directory; but still no joy.

I downloaded the file a second time and still the CUCM BE is unable to see the file in the remote directory.

Does anyone have any other ideas?

Regards,

Amanda

Aaron Harrison · ‎08-11-2010

Hi

You don't need to restart the CCM service (yet) - that's to ensure the dial plan is loaded after it's been installed, which it hasn't yet.

Try putting the cop.sgn file only in a subdir, and referencing that subdir in the details you enter on the install page - (i.e. instead of / for directory /subdirectoryname)

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

Aaron Harrison · ‎08-10-2010

Hi Amanda

Sounds like you may have the wrong version of the dial plan. What is the exact filename you have?

It should be something like dp-ffr.3-1-9.AUS.cop.sgn once unzipped.

Aaron

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alalli · ‎08-10-2010

Hi Aaron

Thanks very much for the reply, but I am using the dp-ffr.3-1-9.AUS.cop.sgn file.

The file came as zipped. I placed both a zipped version and an unzipped version in the directory.

I can't understand why the server does not see the file.

I noticed that the next step in the process requires that the CM service be started.

I wonder if I need to start that process in order for the server to see the dial plan file.

I would not have thought it was necessary, but it is something I can try.

Regards,

Amanda

Aaron Harrison · ‎08-11-2010

Hi

You don't need to restart the CCM service (yet) - that's to ensure the dial plan is loaded after it's been installed, which it hasn't yet.

Try putting the cop.sgn file only in a subdir, and referencing that subdir in the details you enter on the install page - (i.e. instead of / for directory /subdirectoryname)

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

alalli · ‎09-06-2010

Hi Aaraon,

Thanks so much,

Sorry about how late this is; but I used the same file and put it on a CD by itself and it worked fine.

I am not sure why I could not see the file on the other CD but all is good now.

Aaron Harrison · ‎09-06-2010

Hi

Good to hear it's working...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!