Back track to trace drop call

Unanswered Question
Aug 10th, 2010
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Hi VoIP Guru's,


I got a report from one of our agent, she told me that the call she recieved suddenly dropped. Aside from CDR, how can I back track from VG to check the cause of the drop call?


Thank you fro the help.

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jhun_puyong Mon, 08/16/2010 - 18:57
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VoIP Gurus,


How can I troubleshoot a drop call if the report happens yesterday? aside from looking at CDR, is there other way I can do trace/check the cause of drop call?


Thank you!

paolo bevilacqua Tue, 08/17/2010 - 02:12
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