Solved: Best Practices for Setting up MailBox Quotas in Unity Connection.

dtran · ‎08-10-2010

Hi all,

I've just completed migrating from Unity 4.0.5 to Unity Connection 8.0.2c and all seems to be working well at the moment. I am looking into setting up quotas for subscriber mailboxes and I would like to find out what are the rules of thumb when assigning disc space to user mailboxes ? and How much disc space does it take for a one minute message ?

Thanks in advance for any inputs/suggestions !!!

D.

David Hailey · ‎08-10-2010

D. Tran,

Here are some things to consider:

–Mailbox Quotas

•Specifies a mailbox size in MB for Warning, Send, and Send/Receive Quotas on mailboxes

•Can be applied system-wide and customized on a per-user basis (maximum mailbox size is 2GB)

•Default Warning Quota = 12 MB (25 min of recording with G711)

•Default Send Quota = 13 MB (27 min of recording with G711)

•Default Send/Receive Quota = 14 MB (29 min of recording with G711)

When you use G711, the space requirements for a message are:

•480Kb/min when using G.711

–Message Aging Policy

•If enabled, it applies system-wide but can be disabled on a per-user basis.

•If disabled, no message aging policies are applied and cannot be enabled on a per-user basis.

Should you need to be more aggressive in your Message Aging Policy, you can optionally choose to move saved messages to the Deleted Items folder within a specified timeframe. This is disabled by default.

I typically recommend giving users access to the deleted items (it allows them to access deleted messages for a period of time after they delete them). This is set in the Class of Service here:

–Class of Service > Message Options > Uncheck “Delete Messages Without Saving to Deleted Items Folder”

Hope this helps.

Hailey

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David Hailey · ‎08-10-2010