Problem with Agent based campaign

Unanswered Question
Aug 11th, 2010

Dear All

I am facing an issue with agent based campaigns on a multi dialer enviornment. We have three dialers running and IVR based campaigns work just fine on them.

Agent based campaign only works when dialer 1 is active.

When any of the other 2 dialers are active agent based campaign does not work. IVR campaign work fine on each dialer.

I have traced the logs for the malfuctioning dialer and found.

     The dialer try to allocate a port and is unable to do so......and does the same over and over again.

Can anyone please help.



I have this problem too.
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Md. Rashedul Alam Wed, 08/11/2010 - 21:20
hassanalirazi Wed, 08/11/2010 - 23:43

Ill do the best i can to help you out.

tell me are you in a live or a lab eviornment? Are you able to agent based campaigns?


Md. Rashedul Alam Thu, 08/12/2010 - 02:29

Thanks for your reply. This is on my lab. yes i have configured only one agent based campaign. it was working fine but i have deleted coz i was thinking this might me the problem for IVR camp. but still no luck.

So guide me how can i run the IVR camp.




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