ASA 5510 - Memory : 1 Slot or 4 Slots?

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Aug 11th, 2010
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Is there a way of ascertaining whether my 5510's have 1 memory slot or 4 memory slots without having to open the chassis?


I need to order the appropriate memory  upgradfe kits.



Thanks.                            

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Kureli Sankar Wed, 08/11/2010 - 05:52
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Manufacturing may be able to tell us if the unit was shipped with 1 or 4 slots with the serial number.


CSCtd80603    DOC: Only One Memory Slot Should be Used on ASA 5510


http://www.cisco.com/en/US/docs/security/asa/hw/maintenance/guide/procs.html#wp1075832

For memory upgrade in the Cisco ASA 5510 with
four memory sockets, use slot 1 - P13 and note that only one slot must
be populated at all times. For optimum performance in the
Cisco ASA 5520 and the Cisco ASA 5540 , install the DIMMs in slots P13
and P15, if you are populating only two slots.


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R-comments: Added 03/12/2010 16:37:30 by sheema

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N-comments: Added 02/26/2010 09:19:09 by aossipov



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Release-note: Modified 02/26/2010 09:18:35 by aossipov
Symptom:

Cisco ASA 5500 Series Adaptive Security Appliance Hardware Installation Guide mistakenly instructs to use slots 1 and 3 or slots 2 and 4 for memory upgrades on some ASA 5510 boxes with 4 memory sockets. On the contrary, the Dual In-line Memory Module (DIMM) should only be inserted in slot 1 on all ASA 5510 devices; slots 2-4 should not be used. This defect is filed to correct the documentation.


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Affected_Customer: Added 02/10/2010 13:55:22 by dwhitejr



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MFG-Info: Added 02/10/2010 13:49:50 by dwhitejr



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Eng-notes: Added 12/14/2009 09:42:14 by aossipov



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I-comments: Added 12/14/2009 09:35:48 by aossipov



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J-comments: Added 12/14/2009 06:19:04 by dwhitejr
This bug is not accurate.  The doc is correct.

The original ASA-5510s shipped with 4 DIMM sockets.  Only after production for 
about a year was the 5510 re-worked and we came out with a cost reduced model
which reduced the DIMM sockets from 4 to 1.  This was verified by MFG.

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SS-Review: Added 12/13/2009 11:28:45 by aossipov



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-KS

patrick.roche Wed, 08/11/2010 - 06:02
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Thanks for this.


However, how do I refer this question to manufacturing? my customer has many of these devices located in remote COLO sites where physical access is not easy and would have to be done out of hours.

Kureli Sankar Wed, 08/11/2010 - 06:14
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Patric,

With the 5510s it doesn't matter whether they have one or four you can only use the one slot.


If you still need to find out then I suggest opening a TAC case with all the ASA5510s serial numbers so we can engage manufacturing.


-KS

patrick.roche Wed, 08/11/2010 - 06:18
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Hello - I just finished reading the rest of your reply and this answers my question.



Thanks for your help in this matter.



Regards,



Pat

jyothydas Sun, 11/06/2011 - 22:02
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Surprised to learn that ASA5510 has only one memory slot (and even if its shows four, only one can be used ) ! and that it can take only 1GB max!

jyothydas Tue, 12/20/2011 - 03:41
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Just opened up a 5510 and confirmed that it has only one slot and that it takes only old DDR;s

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