cisco callmanager licence issue

Answered Question
Aug 11th, 2010
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Dear all


I have cisco callmanager version 7.1.5

i have uploaded my licesne file

its working and i can add my phones to my callmanager and also my ccm nodes

by the way the problem is when i login to my ccm on the first page I see this error message



Licensing Warnings:
System  is operating on Demo licenses. Please upload relevant license files.


i also upload the picture pf this warning messge


what should i do to remove this warning message??

Correct Answer by Rob Huffman about 6 years 10 months ago

Hi Hani,


No worries my friend


The fact of the matter is still that the "Software feature" license for your CUCM 8.x build is missing;


Cisco Licensing is very,very good about helping you with these licenses when required. Just send an email to;


[email protected]


Something like this;


We recently aquired licenses tied to PAK xxxxxxxxxxx for our new CUCM 8.x cluster. We have a License tied to MAC CCCDDDAAABBB

for the 2000 DLU's and 2-nodes, but we did not receive the "Software feature" license. Can you please provide this license as we are currently

running in Demo mode.


Here is the pertinent info;


End User Name - Bobmart.com

Legal Address- 123 Fun Street

City,Country- Yahoo, Zip


Purchase Order Number - 111111

Sales Order Number - 2222333

Bill to ID - xxxxx

Ship to ID - xxxxxxxxx


Thanks in advance for all your help with this! Can you please email the new license to:


[email protected]



Hope this helps!

Rob

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Rob Huffman Wed, 08/11/2010 - 05:46
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Hi Hani,


You can see from your second attachment that this build is

actually 8.0.2-4000-1 not 7.1(5) so this may be where the problem lies


The license that is missing is the 8.x "Software Feature" license. You will need to contact;


[email protected]


To work with them to aquire the 8.x "Software Feature" license or re-build the 7.1.x

version that you have the "Software Feature" license for.


Cheers!

Rob

hanimolani Wed, 08/11/2010 - 05:52
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sorry i wrote the version wrong

my cucm version is 8.0

Correct Answer
Rob Huffman Wed, 08/11/2010 - 06:07
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi Hani,


No worries my friend


The fact of the matter is still that the "Software feature" license for your CUCM 8.x build is missing;


Cisco Licensing is very,very good about helping you with these licenses when required. Just send an email to;


[email protected]


Something like this;


We recently aquired licenses tied to PAK xxxxxxxxxxx for our new CUCM 8.x cluster. We have a License tied to MAC CCCDDDAAABBB

for the 2000 DLU's and 2-nodes, but we did not receive the "Software feature" license. Can you please provide this license as we are currently

running in Demo mode.


Here is the pertinent info;


End User Name - Bobmart.com

Legal Address- 123 Fun Street

City,Country- Yahoo, Zip


Purchase Order Number - 111111

Sales Order Number - 2222333

Bill to ID - xxxxx

Ship to ID - xxxxxxxxx


Thanks in advance for all your help with this! Can you please email the new license to:


[email protected]



Hope this helps!

Rob

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