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sip g711a to cue, call dropped

mobilepc10
Level 1
Level 1

Hi all,

I have the issue where I cannot change g711a to anything else, due to the nature of the sip provider. How can I transcribe this so that the call stops being dropped?

Thanks.

7 Replies 7

Brandon Buffin
VIP Alumni
VIP Alumni

You'll need to enable transcoding.

http://uc500.com/uc520-70-sip-trunk-alaw-call-disconnects-when-forwarded-cue-ulaw

Hope this helps.

Brandon

I've seen that post. I just don't know which bits to add, or which bits I should be adding.

You'll need the following, substituting your IP addresses, etc.

voice-card 0
dspfarm
dsp services dspfarm
!
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1 version 4.1
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 3 register mtp123412341234
!
dspfarm profile 3 transcode
codec g711ulaw
codec g711alaw
codec g729abr8
codec g729ar8
codec g729r8
maximum sessions 1
associate application SCCP
no shutdown
!
dspfarm
!
telephony-service
sdspfarm units 3
sdspfarm transcode sessions 4
sdspfarm unregister force
sdspfarm tag 3 mtp123412341234
ip source-address 10.1.1.1 port 2000

Brandon

Thanks:

I get the following message, how do I overcome this?

This change requires SCCP to be in shutdown state.

"no sccp"

Sounds like you may have already had a transcoder configured?

Brandon

A bit of configuration was there, but not much.

Can someone please help, possibly look at my config? Since tinkering with this, callers cannot hear me, but I can hear them. I still have the issue of voicemail dropped calls. I am pulling my hair out on this one. TAC has been a bit useless, about to get the case reassigned. If I could get some help in the mean time, that would be great.

Can you provide the TAC case number that you have opened to track this issue?

Attach your configurations and I can see if I spot anything out of the normal.

Thanks,

Anthony

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