Solved: DRS issues with Unity Connection 7.1.5

Alex Bagaglio · ‎08-11-2010

Hi all,

We're having some Issues with the DRS Backup of a CUCM BE 7.1.5 System.
System Version is 7.1.5.10000-12.

When selecting the CUC Feature in DRS the backup fails,

The Error I get is the following:

Failed to initiate backup. Server [ZURCM01], component [CLM] requires component [PLATFORM] to be registered.

When deactivating the CUC Feature the Backup runs normally.

Any ideas how to fix this?

Thanks for all your Help

BR
Alex

Bradford Magnani · ‎08-11-2010

Hi Alex,

You may want to try the steps in the below defect and see if it helps you any:

Hope that helps,

Brad

Bradford Magnani · ‎08-11-2010

Hi Alex,

You may want to try the steps in the below defect and see if it helps you any:

Hope that helps,

Brad

Alex Bagaglio · ‎08-11-2010

Hi Brad,

Thanks for your Help.

The Solution was to Re-create the ipsec Cert.

CUC now gets backed up correctly!

Thanks again

Alex

Bradford Magnani · ‎08-11-2010

Great! Glad it worked.

Brad