No Devices Showing in RME Inventory

Answered Question
Aug 11th, 2010
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While trying to sync the archive and trying to update configs, I noticed that no devices were showing in the RME>version tree. Running RMW version 4.3.1. Enclosed is RME homepage screen capture.

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Correct Answer by ngoldwat about 6 years 10 months ago

Hi,


With the available description & assuming Windows, I'd try running a 'netstat -anob' looking for the owner of port TCP 47001. It should return "cwjava" If instead you see "system" then determine if the Windows Remote Management service is running. If it is, end it and restart the Daemon Manager.


If that does not take care of it then let us know:


- If the hostname changed?

- When the last time it worked?

- Are you integrated with ACS?

- Is anything else not working as expected?


Regards.

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podhillo Wed, 08/11/2010 - 12:55
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Hi,


The JRM service is not running , please try to restart the services and upload the pdshow details.


Regards,

podhillo

Correct Answer
ngoldwat Thu, 08/12/2010 - 07:15
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  • Cisco Employee,

Hi,


With the available description & assuming Windows, I'd try running a 'netstat -anob' looking for the owner of port TCP 47001. It should return "cwjava" If instead you see "system" then determine if the Windows Remote Management service is running. If it is, end it and restart the Daemon Manager.


If that does not take care of it then let us know:


- If the hostname changed?

- When the last time it worked?

- Are you integrated with ACS?

- Is anything else not working as expected?


Regards.

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