CUMA User activation

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Aug 12th, 2010
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I have a problem with an CUMA Server.

If I want to import a user I get the following error:

'Internal server error. Please check the Cisco Admin Server logs or contact Cisco Customer Support'

If I press Test config at the configuration website it tells me that it works proberly. The  user have read only rights in the AD.

The cuma.log is attached.


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madhusudhana.vatala Thu, 08/12/2010 - 22:06
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Hi Achim,

What is the status of Managed Server Control? Is it running or not running?



madhusudhana.vatala Thu, 08/12/2010 - 22:30
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Hi Achim,

Can you please check whether CUMA is able to communicate with LDAP server?



astrohmeier Thu, 08/12/2010 - 22:37
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Hi Mady,

if you mean with testing to press the test config button in the Active Directory configuration page it tells me that the configuration is successful.

thanks Achim

htluo Thu, 08/12/2010 - 22:51
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oz-bpv.rhf:389 [Root exception is oz-bpv.rhf]

It looks like CUMA server was not able to resolve oz-bpv.rhf to an IP address.


astrohmeier Fri, 08/13/2010 - 00:23
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I found the problem. There where no DNS Servers configured.

After entering the DNS it works.

Is it normal that I can import users only from AD and not frum CUCM?

thanks Achim

mightyking Wed, 10/20/2010 - 16:42
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Where did you configure the DNS? Is it in CUMA server or in the DNS server? I can access the sever admin page using the FQDN and the IP Address. I don't think that I have DNS problem but the engine doesn't want to start. Do you have any idea what am I missing?




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