Hi. We're having some trouble importing users via the csv import into our new ACS 22.214.171.124 install.
I downloaded the template from the "Import" page and wrote a script that populated the .csv with all of the required data but it seems to fail every time on the Identity Group.
At first I thought it was because the groups weren't in the system already so I manually added each group. I retried the import and it still fails with the message:
2010-08-12 05:56:47: Record number: 1, Internal User <userid>: Import Failed
2010-08-12 05:56:47: <userid>: Referenced object not found
This repeats for every user and the group name changes based on the group we need to add them to.
From what I can see, there aren't any additional line breaks or extra characters anywhere in the csv file so I don't understand what could possibly be causing the import to fail.
Any insight would be appreciated.
You need to have the full path of the identity groups. Since it is hierarchical it includes all names
of parent nodes separated by :. For example if you created "Test Group" under "All Groups"
then string for import file would appear as:
dave,,TRUE,FALSE,1234,,All Groups:Test Group