Transfer Timeout

Unanswered Question
Aug 12th, 2010

Hello all,

Is there any way to extend the time you initially have to enter in a number for a transfer?  It busies out after 15 seconds.  I've played with the interdigit timeout under telephony service but that only takes effect after you have already dialed a digit.  The scenario is people would like to hit transfer, look up a number in the local directory, then complete the transfer.  The 15 second timeout is too short for them to do a directory lookup and complete the transfer.



I have this problem too.
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antyeung Thu, 08/12/2010 - 12:38

Hi Dave,

Unforunately it's not possible to change the initial offhook timeout for CME. You can only change the interdigit timer.




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