3750-X - SFP-H10GB-CU1M - Not Supported?

Unanswered Question
Aug 12th, 2010

I have 4 3750-X switches with the latest IP BASE IOS of 12.2(53)SE2 which have the C3KX-NM-10G= module in them.  They are configured in two seperate stacks and when I plug in the SFP+, I get that the module is not supported?  However all the equipment is on the supoprted DataSheet for the product, is this a bug or will the units need to be upgraded to LAN base for the hardware to be recongnized?

thanks in adance!

I have this problem too.
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Reza Sharifi Thu, 08/12/2010 - 14:27

Brian,

Did you purchase the SFPs using an approved vender by Cisco?

Reza

brian-henry Fri, 08/13/2010 - 08:28

Reza,

All the equipment came directly from Cisco, Demo Depot, for evaluation purposes.  However the cables are made in China!, well what isn't anymore! :-) 

Thanks for your response

r,

Brian

Jean-Francois V... Fri, 08/20/2010 - 23:45

Only version 02 (or later) of the CX16 cables are supported!

JF Vincent

Sr. Product Manager

Cat 2K/3K

leolaohoo Sat, 08/21/2010 - 18:05

Hi Jean,

Thanks for the information (+5).  I understand that Cisco is a very, very large organization but I would like to ask and request if someone can update the documentations to reflect this?

Reza Sharifi Sat, 08/21/2010 - 18:28

oh, so is this a new product?

according to the data sheet you can use CX1 or CX3.

but I wonder if you can use a regular fiber LC patch cord with it?

here is the data sheet

http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps6406/product_bulletin_c25-578934_ps10744_Products_Bulletin.html

Reza

brian-henry Mon, 08/23/2010 - 10:56

Thanks for the information.  I will try to reach back to Cisco for updated cables, however the updating of the datasheet would be beneficail to Cisco.

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Posted August 12, 2010 at 1:57 PM
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