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user license for IPCC

lkinchen
Level 1
Level 1

‎08-13-2010 09:39 AM - edited ‎03-14-2019 06:16 AM

I am try to verfiy the agent number a licenses I have for IPCCE v. 7.1. I've trying lookin in the C drive of the IP IVR but seem to not be able to find the file. can someone point me in the right direction.

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geoff
Level 10
Level 10

‎08-13-2010 10:54 AM

I'm not quite sure what product you are referring to - is it Enterprise? 

If you have CAD, run the LicenceManager.exe in the Cisco\Desktop\bin.

Regards,

Geoff

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lkinchen
Level 1
Level 1
In response to geoff

‎08-13-2010 11:17 AM

you are correct ..it is enterprise...and I am running CTIOS

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geoff
Level 10
Level 10
In response to lkinchen

‎08-13-2010 03:39 PM

Then it does not matter as CTIOS does not enforce. You know how many you purchased, correct?

Are you trying to understand how close you are going to the number you purchased?

In other words, what is the max number of concurrently logged in agents you have had on the system over the last few weeks?

Regards,

Geoff

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