Direct Inward Dial Default for not defined numbers

Unanswered Question

On a UC560,the customer has PRI with 200 DIDs but only about 40 are used.  If a call comes into the UC560 with a DID that is not defined then they get a secondary dial tone.

How can I program the UC560 such that if a DID comes in that is not defined in the inward dialing plan it will go to the auto attendant (X398)?

I have this problem too.
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speakeasy51 Sat, 08/14/2010 - 08:13

OOB dial-peers can be created in the 5011 - 5999 range.

Voice translation rules from 10001 and above can be added through IOS CLI without impacting CCA. Voice translation rules in this range will not be deleted or overwritten by CCA.

Try this and see if it works for you ......


Setup a generic translation rule for any inbound DID to go to your AA, so now any call on the PRI DID not matching gets the AA.

voice translation-rule 10001
rule 1 /.*/ //
  !
voice translation-profile STOP_FRAUD
translate called 10001
  !
dial-peer voice 5011 pots
description toll-fraud-prevention
translation-profile incoming STOP_FRAUD
incoming called-number .  <----- (there is a dot here)
direct-inward-dial
port 0/3/0:23
  !
dial-peer voice 5012 pots
description toll-fraud-prevention
translation-profile incoming STOP_FRAUD
incoming called-number .  <------ (there is a dot here)
direct-inward-dial
port 0/2/0:23

Thank you for your reponse. All DID worked execpt the main number DID 7637 it stopped working!

**********************I Applied your suggestions as follows:

voice translation-rule 10001
rule 1 /.*/ /398/

voice translation-profile STOP_FRAUD
translate called 10001

dial-peer voice 3011 pots
description toll-fraud-prevention
translation-profile incoming STOP_FRAUD
incoming called-number .
direct-inward-dial
port 0/2/0:23

*********************************Here is part of the running config involving DID 7637:

voice translation-rule 70
rule 15 /.*/ /3232577637/
!
voice translation-rule 71
rule 15 /.*/ /3232577637/


voice translation-rule 102
rule 1 /7637/ /200/


voice translation-profile MAIN3232577637-OP_Called_22
translate called 22

voice translation-profile MAIN7637_Called_102
translate called 102

dial-peer voice 3035 pots
description MAIN3232577637-OP
translation-profile incoming MAIN3232577637-OP_Called_22
incoming called-number 7637
direct-inward-dial
!
dial-peer voice 3034 pots
description MAIN3232577637-OP
translation-profile incoming MAIN3232577637-OP_Called_22
incoming called-number 7637
direct-inward-dial

dial-peer voice 3182 pots
description MAIN7637
translation-profile incoming MAIN7637_Called_102
incoming called-number 7637
direct-inward-dial
port 0/2/0:23

**********************************Any idea on why t636 stopped working after applying your suggestions?

Steven DiStefano Mon, 08/16/2010 - 12:44

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

You can take advantage of CCA Many-To-One Dial Plan and configure those "leftover" DIDs to all route to the AA.  If they are in some range, that might makes this quick and easy (CCA handles range here up to 250 numbers).

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

CCA 2.2(5) will implement logic to translate undefined numbers to non-dialable numbers. It is also part of the 8.0.4 software pack's default configuration.

speakeasy51 Mon, 08/16/2010 - 16:36

Hello,

Would you please give us more detail of " CCA Many-To-One Dial Plan" feature ? Is it available on CCA 2.2.4 ?

When would the release note on CCA 2.2.5 be available ? Thanks.

antyeung Tue, 08/17/2010 - 00:49
Many-to-One DID Translation maps a range of PSTN numbers to one extension number. The extension number might correspond to an
Auto-Attendant, an operator extension, or a hunt group. One dial plan must be configured for each contiguous range of numbers.

Refer to the attached screenshot. You can navigate to that config page in CCA by going to; Configure > Telephony > Dial Plan > Incoming > Direct Dial to Auto-Attendant, Groups, Operator.

Thanks,
Anthony


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