Greeting message and redirect to ext. number with UC500.

Answered Question
Aug 15th, 2010
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Hello.


I need the following feature to SMB company (15-20 users).

Greeting answer to incoming external call and redirect to ext. internal number.


Can I do it only with UC500 (with CME and CUE) or I need Contact Center Express to make this feature?



Thnaks in advance.


Best regards,

   Pavel.

Correct Answer by Rob Huffman about 6 years 8 months ago

Hi Pavel,


You are on the right track my friend


Here is a good place to start;


https://supportforums.cisco.com/docs/DOC-9525/


Cheers!

Rob

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pbaleshenko Sun, 08/15/2010 - 15:53
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It seems that Auto-Attendant feature of the Cisco Unity Express is what I need. Am I right?

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