Greeting message and redirect to ext. number with UC500.

Answered Question
Aug 15th, 2010
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I need the following feature to SMB company (15-20 users).

Greeting answer to incoming external call and redirect to ext. internal number.

Can I do it only with UC500 (with CME and CUE) or I need Contact Center Express to make this feature?

Thnaks in advance.

Best regards,


Correct Answer by Rob Huffman about 6 years 10 months ago

Hi Pavel,

You are on the right track my friend

Here is a good place to start;



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Overall Rating: 5 (1 ratings)
pbaleshenko Sun, 08/15/2010 - 15:53
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It seems that Auto-Attendant feature of the Cisco Unity Express is what I need. Am I right?


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