4.1(3) to 7.1 upgrade?

harris.h · ‎08-16-2010

Hi there I have ran the DMA upgrade tool for CUCM 7.1(3), this resulting tarball has been used to build the new 7.1(3a) server.

Problem I now have is phones are just sitting in 'opening 10.10.10.1' mode after doing their firmware upgrade.

I have not applied any license files yet, but was not expecting this behaviour, any ideas please.

This server has been built as a test.

Rich

Aaron Harrison · ‎08-16-2010

Hi

Have you verified the CCM service is running? go to serverip/ccmservice, log in and then go to Control Centre/Feature Services.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Jaime Valencia · ‎02-03-2011

Once you get to CCMAdmin click on the top-right menu and go to serviceability.

Log in, check the status of the services.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate