I wondering if its possible to create a speed dial and assign to a button to access a GDM. Today, when someone needs to access "General Delivery Mailbox" they must dial voicemail, enter their mailbox ID and password; and access the GDM. I have created a directory entry that will do this, but I would like to be able to do the same via a single button.
So in my directory entry I have 399,201#12345#,91; which works fine. I have tried the bulk speed dial lists, but its doesn't seem to understand the comma or hash.
Does the phone which you are trying to access voicemail to have a voicemail box? If so can you try this-
speed-dial 1 399+12345#91# label GDM
I didn't add the mailbox extension 201 b/c I assume that when you press the speed dial on the phone CUE would recognize that you are calling from extension 201, which has a voicemail box.
If your phone that you're calling CUE from does not have a primary voicemail box try-
speed-dial 1 399+201+12345#91# label GDM