cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1094
Views
0
Helpful
2
Replies

SNMP for UCCX8

billmatthews
Level 1
Level 1

Are there any Cisco docs on SNMP monitoring for UCCX8?

In particular I'm wondering if there is a MIB that shows the Serviceability status?  For example "In Service" or "Partial Service"?

Also looking to graph IVR port usage.

Thanks

Bill

1 Accepted Solution

Accepted Solutions

bshank
Cisco Employee
Cisco Employee

Hi Bill,

The best doc I know of for UCCX MIB information is the Cisco Unified Serviceability Administration Guide for UCCX and IP IVR 8.0.  This may have a lot of the information you are looking for, and it lists some of the compatible MIBs.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/configuration/guide/uccx801us.pdf

Thanks,

Brendan

View solution in original post

2 Replies 2

bshank
Cisco Employee
Cisco Employee

Hi Bill,

The best doc I know of for UCCX MIB information is the Cisco Unified Serviceability Administration Guide for UCCX and IP IVR 8.0.  This may have a lot of the information you are looking for, and it lists some of the compatible MIBs.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/configuration/guide/uccx801us.pdf

Thanks,

Brendan

Excellent tip, thanks!

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: