I have a starnge problem with my CUPM 2.1 installation (Upgrade 1.3.1 -> 2.0 -> 2.1) and a CUCM 7.1(3) cluster. I added the new phones, 6961, 8961, 9951 and 9971 to the Subscriber Role Configuration. I have a Sevice Area for SCCP and for SIP phones. The 6961 shows up in the SCCP SA order options but in the SIP SA order options, only the 9971 is available. Does anyone know why the Cisco 8961 and 9951 phones are not showing up in the list of orderable phone devices?