Solved: Callmanager Upgrade 4.1(3) to 7.1(3a) - Lic Question

harris.h · ‎08-18-2010

Hi all - please can I run this past you, I have built a cucm 7.1(3a) server in a lab environment using the version 4.1 tar file

to import the devices.

As the server I have built is being used in the lab, can I request the Lic file from Cisco and then when we require the live license

can you then request it again??

The test server will not be part of the new live cucm cluster.

Maybe you guys could give me another suggestion how to build the 7.1 test environment to replicate our existing cluster.

Thanks in advance

Rich

Rob Huffman · ‎08-18-2010

Hi Rich,

Sure you can

Just make sure to do this far enough ahead of the production build to ensure adequate time

for the new License(s) to be issued.

Cisco Licensing is very,very good about re-homing these licenses when required. Just send an email to;

licensing@cisco.com

Something like this;

We recently acquired licenses tied to PAK xxxxxxxxxxx for our CUCM 7.xcluster. We have to replace the Publisher and now require the license to be re-homed to our new Publisher MAC AAABBBCCCDDD accordingly.

Here is the pertinent info;

End User Name - Bobmart.com

Legal Address

City,Country

Purchase Order Number - 111111

Sales Order Number - 2222333

Bill to ID - xxxxx

Ship to ID - xxxxxxxxx

Thanks in advance for all your help with this! Can you please email the new license to:

bob@mart.ca

Cheers!

Rob

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Rob Huffman · ‎08-18-2010