CUCM 6.1.1 cluster cannot start Cisco CallManager service

Jefferson Islan Silva · ‎08-18-2010

Hi everybody,

I have 1 Publisher and 1 Subscriber running with the same system version 6.1.1.1000-11. When I tried start the service Cisco CallManager on Publisher or Subscriber, it start after few seconds the service stop.

I'm using the cluster to my lab.

How I can check why the service cannot start on Subscriber and Publisher server.

Thank you

Jaime Valencia · ‎08-18-2010

Do you have a valid feature license???

Sound to me like you don't and if so, it's expected you cannot start the CCM service.

HTH

java

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www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Jefferson Islan Silva · ‎08-18-2010

Hi, when I use a single server in the cluster only a Publisher, I can start the Cisco Call Manager service?

Jaime Valencia · ‎08-18-2010

2 things

First

2 pre-requisites to start CUCM

a) a node license

b) a feature license

If you don't meet both, you cannot start CCM service

Second

No feature license, it doesn't matter if it's 1 or 8 servers, you cannnot start ccm service in any of them.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate