Unanswered Question
Aug 18th, 2010
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We're ooking for documentation on the formats of music the SPA series of telephones will work with. 

Is it possible to use a shoutcast/icecast source for the audio? 

Is there a standardized syntax that would correlate with the technology used?

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nseto Thu, 08/19/2010 - 16:07
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There's nothing specific for the phone but if you are using the spa9000 as the pbx and moh server, it needs meet the following:

• A music source in G.711u format, sampled at 8000 samples/sec with no file
header, up to 65.5 seconds in length, with no header information

PositivelyOptimistic Fri, 08/20/2010 - 22:20
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In this application, it's a radio station that wishes to stream their live audio to callers that are placed on hold.   is there a way to capture audio from a live source and input it into a MusicOnHold server ?

Steven DiStefano Sat, 08/21/2010 - 03:50
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With a simple audio dubbing cable (one RCA jack with two conductors) you can connect any music or content source into the MOH jack of the UC500. I usually use an iPhone or iPod in mine. When that jack is detected it overrides the local MOH file.

When I have some music file that I really like, I use OM (office manager) to transcode and upload it to uc500 as my local MOH file, and that is the easiest way to do that. But that's static, and not live.

Steve DiStefano

Technology Solutions Architect - Partner Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A



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