Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
544
Views
0
Helpful
2
Replies

DCR - Unreachable Device polls stops working

mbilgrav
Level 3
Level 3

‎08-19-2010 01:49 AM

Hi,

I have another issue related to the new feature called Device Poll

Device and Credentials - Admin - Device Polling - Device Poll Settings

I have settings going and the report once were fine for a day or so, but stopped suddenly to run.

Job browser show the job-id as "running"

no device are reported in Unreachable Device Report, since the job never finishes.

I have tried several different setting, like:

ICMP

ICMP+SNMPv2

SNMPv2

run time every 6 hours and every 24 hours ...

The servers are recently installed and patched.

Win2003 servers

Any ideas why this new feature isnt running ?

Labels:
0 Helpful
2 Replies 2

Joe Clarke
Cisco Employee
Cisco Employee

‎08-20-2010 09:50 PM

This problem has been reported before, but unfortunately, a resolution has not been found.  We need to see a full thread dump of the DCRDevicePoll process while the job is running.  Open a service request with TAC, and they can walk you through the process to get this output.

0 Helpful

mbilgrav
Level 3
Level 3
In response to Joe Clarke

‎08-23-2010 02:05 AM

thank you very much for your reply.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents