Question about upgrading JTAPI

Answered Question
Aug 19th, 2010
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We will be upgrading CallManager from 4.1 to 6.x and will need to upgrade jtapi that runs on multiple PG's.  When you upgrade jtapi do you install on top of the current jtapi or do you uninstall then reinstall?  I have searched for documentation but have come up with nothing.

Correct Answer by Justin Brenton about 6 years 8 months ago

Hi there,

Please see the following doc

HTH, Please rate if so.



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Overall Rating: 5 (2 ratings)
Mr_toad1_2 Thu, 08/19/2010 - 10:55
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The pdf had what I was looking for.  Thanks!


Installation of the new software may fail if you do not first manually uninstall any Release 4.X or earlier version of the JTAPI SDK.


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