VT Advantage camera's and outgoing calls

Unanswered Question
Aug 19th, 2010
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3 end users using the Cisco VT Advantage USB camera's.

Each end user has a different model phone - 7940, 7960, 7961.

Station to station calling is fine.

But on an intermittent basis, when calls are placed outside the local network, the end user either hears a reorder tone (fast busy) or nothing - dead air.  It takes several tries and eventually the call will go thru.

By outside, I mean the caller dials 9 first and then the 7 digit DN.

CUCM 6.1.2

VT Advantage v2.1.2

Camera driver version 1.0.4

No other phone experiences this problem, only the 3 associated with VT Advantage.

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Jaime Valencia Thu, 08/19/2010 - 13:51
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When running Video Telephony Advantage (VTA), outbound calls fail from  Cisco CallManager through H.323 gateways to PSTN. An invalid bearer  capability IE field is indicated in the release_comp message




If this helps, please rate



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