VT Advantage camera's and outgoing calls

Unanswered Question
Aug 19th, 2010
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3 end users using the Cisco VT Advantage USB camera's.


Each end user has a different model phone - 7940, 7960, 7961.


Station to station calling is fine.


But on an intermittent basis, when calls are placed outside the local network, the end user either hears a reorder tone (fast busy) or nothing - dead air.  It takes several tries and eventually the call will go thru.


By outside, I mean the caller dials 9 first and then the 7 digit DN.


CUCM 6.1.2


VT Advantage v2.1.2


Camera driver version 1.0.4


No other phone experiences this problem, only the 3 associated with VT Advantage.

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Jaime Valencia Thu, 08/19/2010 - 13:51
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When running Video Telephony Advantage (VTA), outbound calls fail from  Cisco CallManager through H.323 gateways to PSTN. An invalid bearer  capability IE field is indicated in the release_comp message

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K18460760


HTH


java


If this helps, please rate


www.cisco.com/go/pdihelpdesk

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