Attachment Content Filter not working

Unanswered Question
Aug 19th, 2010
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I am trying to use the Attachement Content Filter to prevent the distribution of a sensitive document outside of our orginization. I have a filter that matches on the filename that works fine. However when I try to filter based on attachment contents it seems to not be working. I have selected a text string somewhat unique to the document that I would like to match on. The attached document is a PDF file. Is the attachment content scanner looking for a regexp match in the MIME encoded attachment maybe?


Any help would be appreciated!

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Christopher Smith Fri, 08/20/2010 - 08:04
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  • Cisco Employee,

Greetings,


For this issue it would be advisable to open a support ticket. There are a couple of different issues that can cause this.  We would need to review the mail logs for the message in question to understand the issue.


Christopher C Smith
CSE

Cisco IronPort Customer Support 

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