I received complaints about calls being dropped from outside callers. I ran CDR report on one of the extension and there was nothing other than termination code 16 for each of the calls for that particular extension.
I then ran an Analysis report with output to PDF on the summary by extension.
The rendering took a very long time, which was unusual, so I exited my browser and attempted to reconnect to CUCM Servicablility.
I could not connect and then my helpdesk started getting calls from CAD agents that no calls were being allowed in through the queues.
I had to restart my Publisher. The subscriber did not assume the role of CTI manager during the time the Publisher was down.
I have not been able to determine the cause of the crash as nothing was logged when I looked in RTMT.
Has anyone else experienced CUCM hanging and needing a reboot while running CAR?