CiscoWorks RME - Telnet Failed

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Aug 19th, 2010
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We are trying to create an archive of our device configs.  When we try this we get the following error:

TELNET: Failed to establish TELNET connection to - Cause: Authentication failed on device 3 times. PRIMARY-RUNNING config Fetch Operation failed for TFTP. SSH: Failed to establish SSH connection to - Cause: Authentication failed on device 3 times. Failed to fetch config using RCP.Verify RCP is enabled or not.

CiscoWorks LMS 3.2, RME 4.3

The following config is on the router:

line con 0

  login local

line aux 0

line vty 0 4

  privilege level 15

  login local

  transport input telnet ssh

line vty 5 15

Not sure what to do to fix this.

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Joel Monge Thu, 08/19/2010 - 13:34
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Remote into the LMS server, and from there make sure you can telnet into this device.  If so, you need to enter the same credentials you just used to telnet to this device under CS > Device and Credentials > Device Managment > Edit Credentials.  Enter the proper username and password under "Primary Credential".  Then try to backup the configuration once again.

Joel Monge Thu, 08/19/2010 - 13:45
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A side note, not sure if you truncated the configuration or if you actually have no connections open on line vty 5 15.  You should open up all available vty lines.


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