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Demo Software License After Upgrade

ysanadiga01
Level 1
Level 1

Hi there,

I upgraded the CUCM of a customer from 6.1.2 to 6.1.3. Everything went well, but after restarting the CUCM, I'm getting the following warning:

Licensing Warnings:

System is operating on Demo licenses. Please upload relevant license files.

The customer's CUCM got sufficient Device and Node licenses installed. I tried to upload the license files, but it didn't change anything.

Anyone got any clue how I can solve this issue?

Thanks.

Regards,

Ysana

3 Replies 3

Matthew Kaufman
Cisco Employee
Cisco Employee

Has anything changed with the hardware of this device?  What happens if you restart the license manager services on the Publisher?

--Matt

philip.e.denton
Level 3
Level 3

If you previously used demo license files have you tried removing those and then uploading the valid files?

ysanadiga01
Level 1
Level 1

There was an issue with the license (6.1 software feature). I was issued a new license file and the problem is resolved.

Thanks for your posts.