Solved: hunting between lines for two buttons 7940 CME

filiberto.aguirre · ‎08-19-2010

Hi,

I configured the same number extension for both buttons on 7940 IP phone CME. I want the 3rd call to placed on second button. I set

the following conf for the two lines.

I followed the recomendation on admin guide but when the 3rd call is placed is sent to voice mail, I expected to be sent to the second button.

I set Hunt Stop Channel off.

ephone-dn 178 dual-line
number 1971

label 1971
call-forward busy 5001
call-forward noan 5001 timeout 10
no huntstop

ephone-dn 179 dual-line
number 1971
label 1971

call-forward busy 5001
call-forward noan 5001 timeout 10

preference 1

Is there something wrong or there si something left??

regards

!

paolo bevilacqua · ‎08-19-2010

[edited - see posts below]

View solution in original post

paolo bevilacqua · ‎08-19-2010

[edited - see posts below]

filiberto.aguirre · ‎08-19-2010

Hi bevilacqua

I tried octo-line base on you comments and it works fine.

but I would like to know why my other option doesn't work as I expected to.

thanks a lot for your time

regards

esa786_2 · ‎08-19-2010

Hi.

I just wanted to clarify, if both the lines are busy, the 3rd call will go to vm as per the config foward busy to vm in the second line. i think it is a normal behaviour. pls correct me if i am wrong.

Regards

Esa

paolo bevilacqua · ‎08-20-2010

I just wanted to clarify, if both the lines are busy, the 3rd call will go to vm as per the config foward busy to vm in the second line. i think it is a normal behaviour. pls correct me if i am wrong.

You are right, first DN should have no call-forward . I have rated your post.

I will try not to post anymore when barely awake.

esa786_2 · ‎08-20-2010

Hi Bevilacqua.

You are great man. You are helping lot of people by answering and spending your valuable time. So it is not to point you, Just i wanted to know the correct behaviour.

Keep answering the question and help us to learn.

Regards

Esa

filiberto.aguirre · ‎08-20-2010

hi guys,

As Esa said , Bevilacqua helps a lot of people, thanks for your time

I cleared the problem after removing call-forward busy and noan just on first ephone-dn-

Now it works as I expected to.

Regards

ephone-dn 178 dual-line
number 1971

label 1971
no huntstop

ephone-dn 179 dual-line
number 1971
label 1971

call-forward busy 5001
call-forward noan 5001 timeout 10

preference 1

paolo bevilacqua · ‎08-20-2010

I may help people but sometime I fail to see the very same things I did so many times before

Of course the most preferenced DN must not have call-forward busy set.

So I had edited my posts again hopefully for the last time!