08-19-2010 04:21 PM - edited 03-16-2019 12:22 AM
Hi,
I configured the same number extension for both buttons on 7940 IP phone CME. I want the 3rd call to placed on second button. I set
the following conf for the two lines.
I followed the recomendation on admin guide but when the 3rd call is placed is sent to voice mail, I expected to be sent to the second button.
I set Hunt Stop Channel off.
ephone-dn 178 dual-line
number 1971
label 1971
call-forward busy 5001
call-forward noan 5001 timeout 10
no huntstop
ephone-dn 179 dual-line
number 1971
label 1971
call-forward busy 5001
call-forward noan 5001 timeout 10
preference 1
Is there something wrong or there si something left??
regards
!
Solved! Go to Solution.
08-19-2010 04:33 PM
[edited - see posts below]
08-19-2010 04:33 PM
[edited - see posts below]
08-19-2010 08:18 PM
Hi bevilacqua
I tried octo-line base on you comments and it works fine.
but I would like to know why my other option doesn't work as I expected to.
thanks a lot for your time
regards
08-19-2010 08:55 PM
Hi.
I just wanted to clarify, if both the lines are busy, the 3rd call will go to vm as per the config foward busy to vm in the second line. i think it is a normal behaviour. pls correct me if i am wrong.
Regards
Esa
08-20-2010 12:11 AM
I just wanted to clarify, if both the lines are busy, the 3rd call will go to vm as per the config foward busy to vm in the second line. i think it is a normal behaviour. pls correct me if i am wrong.
You are right, first DN should have no call-forward . I have rated your post.
I will try not to post anymore when barely awake.
08-20-2010 07:17 AM
Hi Bevilacqua.
You are great man. You are helping lot of people by answering and spending your valuable time. So it is not to point you, Just i wanted to know the correct behaviour.
Keep answering the question and help us to learn.
Regards
Esa
08-20-2010 08:33 AM
hi guys,
As Esa said , Bevilacqua helps a lot of people, thanks for your time
I cleared the problem after removing call-forward busy and noan just on first ephone-dn-
Now it works as I expected to.
Regards
ephone-dn 178 dual-line
number 1971
label 1971
no huntstop
ephone-dn 179 dual-line
number 1971
label 1971
call-forward busy 5001
call-forward noan 5001 timeout 10
preference 1
08-20-2010 09:17 AM
I may help people but sometime I fail to see the very same things I did so many times before
Of course the most preferenced DN must not have call-forward busy set.
So I had edited my posts again hopefully for the last time!
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