Spa504G 2 Profile Rules

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Aug 19th, 2010
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- I cannot seem to get 2 profile rules working.

- I would like to set one up for Global settings across all phones and one for phone specific information.

- If I just have the spa504G.cfg with one profile pointing to the spa$Ma.xml it works fine.

Is there something that I am missing? 

Thank you in Advance.


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roger.lawrence Mon, 08/23/2010 - 17:08
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Should I call Cisco support over this?  Do they support the small bus stuff?

philip.e.denton Tue, 08/24/2010 - 05:04
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Roger, there is a special section of the NetPro forums just for small business products:

But to answer your question, "yes", Cisco does support small business products.  I haven't personally called their SMB tech support but from what I've heard the service is excellent and the engineers are just as knowledgeable as the rest of the TAC.

roger.lawrence Tue, 08/31/2010 - 07:55
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I have called in to Cisco Small Bus. Support twice now and am basically told that they will have to ask someone else... Then I don't hear back from them.

I have PM'd Richard from this post:

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}


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