Dotted Circle in 7942 Phone

Unanswered Question
Aug 19th, 2010

Hi ,

we faced the dotted circle problem in the 7942 phones.

I tried some of the troubleshooting methods , but no luck

1) Restart the tftp server

2) tried with the tftpd server ( with option 150 & DHCP )

       tested more then 15 times, Phone detect tftp , when it trying to download the termdefault.loads , it went to dotted circle mode.

we tried with the firmware versions 8.5(4) ,8.5(3) ,8.4(3)

Any other way to resolve this ?

Thanks

I have this problem too.
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gpsriramdc Mon, 08/30/2010 - 07:26

Hi ,

It won't help us.

what is the exact reason of phone getting in to dotted circle mode?

Thanks

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