pan with WVC210

Unanswered Question
Aug 19th, 2010

Panning never seems to work on the WVC210. Tried a couple of units and still the same result. What am I doing wrong? Is there a firmware update? Should I be using the client install instead of the web? Is this a manufacturing defect?

I have this problem too.
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asarutan Fri, 08/20/2010 - 12:34

Have you tried going to the Pan/Tilt page and do a Calibration?

Alan.

miranda.a Fri, 08/20/2010 - 13:17

Have you tried going to the Pan/Tilt page and do a Calibration?

 

Yes.

asarutan Fri, 08/20/2010 - 13:20

Does it go through pan and tilt while calibrating or just tilt with no panning?

Alan.

miranda.a Fri, 08/20/2010 - 13:23

Does it go through pan and tilt while calibrating or just tilt with

no panning?

 

It only tilts.

asarutan Fri, 08/20/2010 - 13:35

How many cameras do you have that's like that? Have you tried factory reset? If yes and the result is still the same then I would RMA those units. However I am puzzled to find that all (I assume you have more than one) of them behave exactly the same.

Alan.

miranda.a Fri, 08/20/2010 - 18:39

How many cameras do you have that's like that? Have you tried

factory reset? If yes and the result is still the same then I would

RMA those units. However I am puzzled to find that all (I assume you

have more than one) of them behave exactly the same.

 

I'm puzzled too. I've tried two others. So this verifies that pan IS a

feature. I already returned them. They're Fry's problem now. Hopefully

I can find a better lot at another store. All else fails, a different

camera all together.

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