Hi
Yes, afraid so.
It's a common complaint about the AD integration that you can't just throw in extra contacts.
A possible solution would be to rip/replace the XML directory with one that supports other AD objects such as contacts, and then add the extras as contacts to AD.
Or add contacts to AD and change CCM so it imports them - pre8.0 this was tricky (https://supportforums.cisco.com/message/3042759#3042759) but post 8.0 you can change the LDAP filter via the GUI.
Regards
Aaron
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Aaron
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